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Privacy Policy

The Merdia Group Limited is committed to protecting your privacy and handling personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect personal information in line with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The Merdia Group Limited provides specialist digital consultancy, social care assessment services, voluntary adoption services, supported accommodation for unaccompanied asylum-seeking young people, and digital resilience and cyber security support for domiciliary care providers.

How we use your information

We use personal information to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Communicate with partners, commissioners, and stakeholders

  • Meet legal, regulatory, and safeguarding obligations where applicable

Lawful basis for processing

We process personal data where it is necessary for:

  • Legitimate interests related to our services

  • Compliance with legal or regulatory obligations

  • Performance of a contract or pre-contractual steps

  • Consent, where required

Sharing your information

We do not sell personal data. Information may be shared with trusted partners or authorities where necessary to deliver services, meet safeguarding responsibilities, or comply with legal requirements.

Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Data retention

Personal data is retained only for as long as necessary for the purpose it was collected, or as required by law or regulatory guidance.

Your rights

  • Under data protection law, you have rights including:

  • The right to access your personal data

  • The right to request correction or deletion

  • The right to restrict or object to processing

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

Contact us

If you have questions about this Privacy Policy or how we handle personal data, please contact us via the Contact page.

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